Our goal is to provide you with the best transportation options, no matter where you live. We transported hundreds of customers around the world to ensure that we provided. Naxpet always provides you with the highest level of response.
* Shipping time is estimated and commences from the date of shipping, rather than the date of order(It may take 1-3 business days to process the order before shipped), and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
Naxpet is focusing on making sure the items get delivered to our customers as quickly as possible. Normally, you will receive the parcel in 8-15 business days once order is placed.
① Processing time
Order verification, quality inspection and packaging(1-3 business days). For customized clothing, it may take longer because our artists need to design customized embrodery as per your photo uploded(1-2 business days).
② Delivery time
Depends on the destination, please check the details below:
| Country | Standard Shipping | Expedited Shipping |
| EU | 6-10 business days | 5-8 business days |
| MY | 8-10 business days | 6-8 business days |
| SG | 6-7 business days | 5-6 business days |
| US | 6-12 business days | 5-8 business days |
| AU | 6-10 business days | 5-8 business days |
| CA | 8-15 business days | 7-10 business days |
| JP | 4-7 business days | 3-5 business days |
| Other | 8-15 business days | 7-12 business days |
③Shipping Fee
| Goods Amount | Standard Shipping | Expedited Shipping |
| 0-$39 | $4.99 | $9.99 |
| $39-$69 | $6.99 | $15.99 |
| $69-$129 | Free | $20.99 |
| $129 and up | Free | $25.99 |
Notice
Affected by some unresistible factors, the delivery time may be delayed by about 7 days. We hope you can understand and stay patient. Good products are worth the wait.
Once your order is dispatched, it might take a 25-day delivery in some remote areas. Besides, the delivery to some areas may be unavailable because of some unresistible factors, once this occurs, we'll do the refund ASAP. We are very sorry for this.